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Privacy Policy

If you are a Persons who is "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc, we require that, before using and/or placing an order on this Site, you inform your legal guardian or parents about our Privacy Policy and require their consent by way of their registration as Users of this Site.

Onaya Fashions Pvt. Ltd and its subsidiaries and divisions, including www.onaya.in, respect your privacy. This Privacy Policy outlines the manner your data is collected and used by us. You are advised to please read the Privacy Policy carefully. By accessing the services provided by www.onaya.in you agree to the collection and use of your data by www.onaya.in, in the manner provided in this Privacy Policy. We do not share or rent your information with third parties except our agents and alliance partners.

We collect the details provided by you on registration together with information we learn about you from your use of our service and your visits to our website and other websites accessible from them. Our primary goal in doing so is for the purposes of provisioning our services.

We may automatically track certain information about you based upon your activities on our site. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), your computer browser information, and your IP address.

Kindly, note that we do not collect your Payment Card details (i.e. credit/debit card number, expiration date, CVV etc.). When you make a purchase using your card, you are automatically redirected to the acquiring bank payment gateway website, where all required transaction details are captured on the secured payment page, and encrypted using Industrial Strength Cipher, and are securely transmitted to your card issuer for obtaining an authorization decision. At no time during the purchase process or thereafter does we have access to, or store, your complete card account information

While you use our website, we may have automatic access to (receive and collect) certain anonymous information in standard usage logs through our web server, obtained from cookies sent to your browser from web server cookies stored on your hard drive, including but not limited to:

  • Computer-identification information.
  • IP address, assigned to the computer which you use.
  • The domain server through which you access our service.
  • The type of computer you are using.
  • The type of web browser you are using.

We use your contact information to send you:

  • Password reminder and registration confirmation.
  • Special offers.
  • Changes in the service policies or terms of use.
  • Event based communications such as order information, renewal notices, invites, reminders etc.
  • Improve personalized features on our websites to enhance your shopping experience.
  • To contact you for your account / profile related matters or any other reason as may be necessary.
  • To provide the services requested by you example deliver merchandise ordered by you.
  • To preserve social history as governed by existing law or policy.

Some of the services that we provide are able to use information about your location. For these services, which are typically available on mobile devices or applications, you are provided with the opportunity to provide your consent to the use of location services, which, for example, process information deriving from GPS, sensors, beacons or Wi-Fi access points in order to allow you to benefit from a more personalized service. Your device will have settings that allow you to turn off these services should you no longer wish to benefit from them.

You have the right to update your personal details. If for any reason you are concerned that the personal information we hold is not correct, you may contact us by email at [email protected] and we will amend your personal details. 

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, ONAYA FASHIONS owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not ), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to ONAYA FASHIONS without obtaining authorization from it.

User shall not upload post or otherwise make available on the Site any material protected by copyright, trademark or other proprietary rights without the express permission of the owner of the copyright, trademark or other proprietary rights. ONAYA FASHIONS does not have any express burden or responsibility to provide the Users with indications, markings or anything else that may aid the User in determining whether the material in question is copyrighted or trademarked. User shall be solely liable for any damage resulting from any infringement of Copyrights, trademarks, proprietary rights or any other harm resulting from such a submission. By submitting material to any public area of the Site, User warrants that the owner of such material has expressly granted ONAYA FASHIONS the royalty-free, perpetual, irrevocable, non- exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any Form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. A user also permits any other end user to access, view, and store or reproduce the material for that end user’s personal use. User hereby grants ONAYA FASHIONS, the right to edit, copy, publish and distribute any material made available on the Site by the User. The foregoing provisions of Section 25 apply equally to and are for the benefit of ONAYA FASHIONS, its subsidiaries, affiliates and its third-party content providers and licensors and each shall have the right to assert and enforce such provisions directly or on its own behalf.

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.