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Terms & Conditions

Welcome to www.onaya.in Onaya and its affiliates provide their services to you subject to the following conditions. If you visit or shop at www.onaya.in, you accept these conditions. Please read them carefully. In addition, when you use any current or future www.onaya.in service or visit or purchase from any business affiliated with www.onaya.in, whether or not included in the www.onaya.in Web site, you also will be subject to the guidelines and conditions applicable to such service or business.

When you visit www.onaya.in or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of www.onaya.in or its content suppliers. The compilation of all content on this site is the exclusive property of www.onaya.in. All software used on this site is the property of www.onaya.in or its software suppliers.

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Onaya and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Visitors may post reviews, comments, and other content; send e-Gift Certificates and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of spam. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Onaya reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

Onaya and its affiliates attempt to be as accurate as possible. However, www.onaya.in does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by www.onaya.in itself is not as described, your sole remedy is to return it in unused condition.

ONAYA FASHIONS reserves the sole right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions every time you purchase products from us or use our Web Site

We are unable to entertain requests to replace a product with a different product or style, even if the price is the same. Prices do not include duties for any country. Custom duties and other levies (if applicable) in the destination country are to be paid by the customer.

While every endeavor has been made to accurately reproduce colors, there may be variations in color of the actual product because of the nature of fabric dyes. Colour of the outfit may also vary from what you see on the computer screen. Please ensure that you have read and understood our color disclaimer before completing the order.

Product images are for illustrative purposes only and may differ from the actual product. Due to contrast differences in monitor, mobile or tablet, the colour(s) of products may also appear different to those shown on the site.

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age, you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below that of 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption, the sale or purchase of which to/by minors are strictly prohibited.

While Onaya strives to provide accurate product and pricing information, pricing or typographical errors may occur. 

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.

Onaya Fashions cannot be held liable for failure to fulfill one of its commitments to the Customer, if this failure is due to a case of force majeure such as war, strike (in-house or at one of its service providers), lock-out, accident, fire, ice, flood, bad weather, interruption or suspension of means of communication and/or transport, blockade, blockage of exports, prohibited import or export, cessation of production or delivery, regulatory decision of an administrative supervisory body, etc.